Opening, reading, deciding, replying — email quietly eats a huge share of the workday. Here is what the research says, and how to get those hours back.
It is rarely the writing. It is the loop you repeat hundreds of times a day: open an email, work out if it matters, decide what to do, then switch back to what you were doing. Each switch has a cost — and across 100+ emails a day it adds up to hours of fragmented attention, not focused work.
SmartEmails removes the decide-and-switch tax. It goes beyond AI email triage: it sorts every incoming email, drafts the reply before you open it, tracks your follow-ups and briefs you each morning — all inside your existing Gmail or Outlook.
Sources: McKinsey, Radicati Group, University of California, Irvine. Figures are widely-cited industry estimates.